Gruber Logistics has recently launched the new version of its in-house IT portal, Gruber Beyond MyDesk. The revamped platform offers customers and suppliers functional improvements for more efficient collaboration, increased transparency, and higher data integrity. Key innovations include a modernized user interface, a more powerful data infrastructure, and enhanced security features. Since March 1st, Gruber Logistics has been providing users with the new version for testing.
Gruber Beyond MyDesk is a central component of Gruber Logistics’ digital strategy. The company developed the IT portal back in 2020, as the use of software solutions to facilitate collaboration with partners and suppliers and to increase transparency for customers had become essential in an increasingly competitive business environment. The relaunch marks the next significant step in the digital evolution of the transport company.
Günther Erb, Executive Director Information Technology at Gruber Logistics
The portal has established itself as a central interface for order management, shipment tracking, and communication, with high access numbers from customers and suppliers. Clients benefit from the ability to track the location of their shipments, download proof of delivery and tax documents, and upload orders in Excel format via the warehouse management system. Suppliers gain access to orders placed by Gruber Logistics worldwide, can upload transport documents and invoices, and specify exact pickup and delivery dates, thereby increasing data transparency for the customer. To date, around 2.6 million shipment details have been retrieved via the portal.
“With the new version of Gruber Beyond MyDesk, we are not only optimizing the user experience but also creating an even more stable and secure platform. Our customers and partners benefit from faster processes and more intuitive operation,” says Günther Erb, Executive Director Information Technology at Gruber Logistics. “This advancement also makes it much easier for us to integrate new features into the platform – thereby further increasing customer benefits.”
The relaunch brings significant technological advancements: An optimized data infrastructure with improved microservices ensures more performance and flexibility. At the same time, enhanced security measures increase the protection of sensitive data. The interface has been modernized to be more user-friendly, while the introduction of the so-called “Stop” structure improves the readability of transport orders. Additionally, users will be able to report issues directly through the portal in the future, shortening resolution times and collecting continuous feedback for future improvements.
